Technical Writer
Fresche Solutions
Lucknow, Uttar Pradesh
1d ago

FRESCHE SOLUTIONS IS LOOKING FOR A TECHNICAL WRITER IN LUCKNOW, INDIA

ABOUT FRESCHE SOLUTIONS : Fresches helps companies align IT with key business goals to increase financial performance, improve market competitiveness, remove risk and add value.

We re-host, re-write and re-architect business-critical applications where needed, and in the process, we future-proof their IT.

We can’t be the absolute best if we don’t hire the absolute best! We are always looking for highly motivated, energetic, creative individuals who work well in a fast-moving team environment and are committed to excellence

ABOUT YOU : Fresche Solutions is looking for people with initiative, creativity, and flexibility who possess a drive for continued professional learning.

If you are the kind of person who enjoys being part of a team, rolling up your sleeves and contributing to overall team success then we would love to meet you!

SCOPE OF THE POSITION : The Technical Writer will maintain the set of documentation for Fresche Product suite. The set of documents include User Manuals, Tutorials and Instruction Guides as well as the Online Help.

Technical Writer will have to interact with the teams across the globe to gather information about the product changes and keep the Technical documentation up-to-date.

Essential Skills and Competencies

  • You are a main contributor to the overall company profitability through customer satisfaction
  • You are responsible for helping customer use our products on their own, with least requirement of assistance from the Support staff.
  • You are responsible for identifying any short comings in the existing documents and ratify them with the help of the Technical staff.
  • Most of the documentation is carried out using Microsoft Office. However, for maintaining the Online Help, Adobe Dreamweaver and Adobe Fireworks is used.
  • In addition, preparing and refining images, screen shots, icons and logo are also part of the responsibility.

  • Knowledge of MadCap Flare would be a big plus
  • Microsoft Office (Word, Excel, PowerPoint)
  • Fluent in English, written and spoken.
  • You are responsible for maintaining top class quality of documents / Help in terms of removing any ambiguity or difficulty in understanding in content provided for various documents.

    Successful applicants will have the following education, skills and competencies

  • Bachelor's Degree in Communications or Business-related field. Advanced MS Word, PowerPoint and Excel Skills
  • 3-7 years of professional experience as a Technical Writer with Software / IT industry
  • Organization skills and ability to prioritize multiple tasks
  • Very good analytical skills, and a penchant for learning new things
  • Team player who conveys a positive and receptive attitude, influential, approachable
  • Resilient and adaptable to a changing work environment
  • Must be self-motivated, resourceful and possess strong initiative
  • Strong communications skills
  • Reliable with patience and professionalism
  • Possess cultural awareness and sensitivity
  • The use of good judgment and good interpersonal communication skills
  • Proven attention to detail
  • Developed analytical and problem-solving skills
  • Exercises confidentiality and discretion
  • JOIN A CARING COMPANY THAT IS DEDICATED TO CLIENT SUCCESS &TRUSTS; APPLY TO TODAY :

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