Must have handled inbound call flow.Candidate will be responsible to solve customer queries over call,e-mails,chat.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Will also be involved in activities like elite calling and pitching the customer regarding special product offers.Take the extra mile to engage customers.
NOTE : 1. Candidates having 1 to 2 years experience, salary provided will be between 12K to 18K.2. Candidates having 2 to 4 years experience, salary provided will be between 19K to 25K.Ghatkopar West, Mumbai
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