5h ago
source : Shine

IT Transformation Services - Create a cost-optimized, business-focused IT service development and delivery organization with a new operating model, an automated, resilient infrastructure platform, and a rationalized app portfolio.

Digital Transformation Services - Use cloud-native apps, modern software development techniques, and analytics to build new products and services that increase revenue, enhance customer value, or create new monetization opportunities.

Workforce Transformation Services - Increase workforce productivity and satisfaction with personalized experiences, anytime / anywhere access to apps and data, and simplified, self-service consumption of IT services.

Key Responsibilities :

  • The role requires both deep and wide Microsoft technology experience to deliver quality messaging and collaboration solutions to our commercial and enterprise customers.
  • Ability to design and implement Microsoft Cloud technology solutions utilizing Office 365, Azure, EMS, and others.
  • Engage Presales activities like responding to RFP / RFIs and building the effort estimates.
  • Identify the vision and build innovative workforce transformation strategies for customers.
  • Essential Requirements :

  • Expertise in Messaging and Collaboration technologies Office 365, Exchange, Skype for Business, Teams
  • Good understanding and hands on experience with SFB / Teams Deployment and Configuration.
  • Expertise in SIP methods and signalling.
  • Expertise in Enterprise voice and Exchange UM dial plans.
  • Strong experience on SFB / Lync troubleshooting tools like Snooper, NetMon, Wireshark, CLS Logging etc
  • SFB high availability and disaster recovery plan and implementation
  • Exchange Online migration from Onprem Exchange 2010 / 2013 / 2016
  • Experience managing and remediating Active Directory
  • Customer focus and relationship management skills, strong interpersonal skills
  • Excellent verbal & written communications and technical documentation skills
  • Strong results orientation with attention to detail and quality of deliverables
  • Desirable Requirements :

  • Experience with 3rd party migration tools from companies such as Quest, Binary Tree.
  • Experience in project management technologies and processes
  • Good understanding of SBC s Administration and Support (products such as AudioCodes, Cisco UC, Sonus SBC, Oracle SBC etc) will be added advantage.
  • Experience in Firewall technologies, System Centre, Hyper-V and SQL.
  • Deploying Enterprise Voice with Skype for Business Certification.
  • Core Solutions of Microsoft Skype for Business Certification
  • Benefits :

    We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

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