Customer Success Champion would be responsible for talking to the customers and helping them with their queries regarding our software product.
Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional mannerLogging Tickets (Incident / Service Request / Information Query) for every user interaction handledProviding first level support on our services via remote desktop calls if requiredRoute / Assign tickets to the appropriate support group, if necessary.
Identifying and escalating high-severity, priority issues Updating Pending Tickets with timely, precise, accurate updatesFollowing-up with end users, if necessary, for closure of pending tickets Skills : - Customer Success, Technical Training, Tech Support and Customer Success
Respond to customer inquiries, complaints and comments on a daily basis, and determined corrective... Manage and resolve customer complaints. Provide product and service information to callers. Identify and...
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Functionally to re define, baseline track and continuously improve our service delivery metrics.Extensively responsible for transiting smooth details about all transactions.customer service and...
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Technical Support Executive roles are often responding to technical problems that occur abruptly and... It will also involve having calls with those customers to resolve their queries and get to know more...
Responsibilities Resolve customer queries through phone, email.Help customers understand and use the product better.Build a sustainable relationship and trust with customers through open and...
Description. ninjacart Email Id. Mobile no. Upload your latest CV. Browse and choose a file for your document. Maximum permissible size for this is. 2048 KB....
The company with its pathbreaking technology and awarding winning product suite, ably aided by a class... The position requires you to understand the customer& 039s problems accurately, follow the established...
The candidate will be asked to conduct demonstrations, product overview sessions to clients of ProProfs... To perform well in this role the candidate should be able to remain calm when customers are frustrated...
The organisation has worked in 14 states across India and awarded Google India under Impacting Change through Digital.As a Product Testing & Support Executive, you will drive deep and...
Selected Candidates should be able to. Analyzing customer service department's operations and providing... Coordinating by making and receiving calls and logging tickets in CRM (Customer Relationship...
Customer Support ExecutiveExperience. 12 Years Qualification. B.EB.TechBCAMCA or related Degree in... Job Responsibilities. Handling customer escalations through phone calls and emails. Provide payment...
They will be briefing the customer about the product. They will be convincing the customers to purchase... Flexible with time.5. Ok for sales profile.Thanks and Regards ,Shubham GuptaHR ExecutiveTalent...
Docs will include photographs of the subscriber, copy of ID proof, address proof)Responsible for making good interpersonal relationships with existing & prospective customers.Kanpur Nagar...
Depending on experience and knowledge.The primary job roles and responsibilities of a customer support executive include 1) A professional approach in answering calls and provide information...
Sales Executive will train and support clients to use Ninjacart mobile app. Bike. Responsibilities and... Process Violations by customers3. Retaining customer accounts. Build a strong relationship with...
A customer service executive means He supports customers by providing helpful information, answering... It attracts potential customers by answering and suggesting customers about product and services...
The Product Support Specialist provides in depth support for technical issues which are escalated from... Key Areas of Responsibility. Tasks. Ensure Customer Relationship Management (CRM) tasks are fully...
Job DescriptionMain Responsibilities & TasksMarketDelivering Secondary monthly targets and Gross Revenue growthPlanning routes efficiently to increase productivityIncrease Net Distribution by...
Less obvious solutionsA senior level support roleMinimum 4 5 years of relevant experience in Program... Strategic plans are based on product data, proprietary market intelligence and over 35 years of...