Lead Administrator Qualification Bachelors in science , engineering or equivalent Responsibility Database / tool Monitoring Identify the specific parameters (Disk usage, performance metrics ) to be monitored and threshold values for those parameters.
Based on the criticality and understanding of the requirement, prioritize the specific metrics. In collaboration with the client, define SLAs and map these SLA or requirements to the specific metrics.
Provide recommendation on the inhouse monitoring tools, if required. Build monitoring risk awareness among the clients. Seek signoff from the client on the monitoring metrics, if required.
Identify monitoring tools and share the costbenefit analysis with the client. Provide technical guidance to the administrator in the tool configuration.
Coordinate with the vendors to configure tools if required. Test the tool to ensure the requirement coverage. Seek signoff from the customer on the same.
Implement the changes in the production environment. In case of any escalation, assign the criticality to the tickets and allocate the tickets to the administrator.
Provide technical guidance to the administrator in resolving the issue by conducting root cause analysis. Database / tool Administration New patches administration.
Understand the environment requirement. Provide recommendation to the client in terms of the hardware requirement. Define capacity planning, Gather requirements from the client in terms of new application.
Provide recommendation ( in terms of version , clustering and system configuration) to the client on the basis of the requirement analysis.
Post architecture finalization, recommend prerequisites and share it with the customer. Validate the prerequisites with the client.
Guide the team in setting up the environment. Provide technical guidance to the team to dispatch new patches in the testing environment.
Post testing, transfer the new patches in the production environment. Database / tool Administration Currently running application administration.
Analyze the current application, identify the client pain points. Based on the analysis, provide inputs to the lead administrator on the recommendation to resolve it.
Provide technical guidance to the team in software / services installation and configuration. Provide technical guidance in maintaining the knowledge database, peripherals and transport and correction system settings.
In collaboration with the client, define the various metrics (performance, data loss tolerated). Based on the SLAs, define alert systems and guide team to implement the same.
Support the administrator in defining the process to create back ups. In collaboration with the lead administrator, create recovery plans.
Define the requirements to upgrade the environment, if required. Define / adhere to the configurations required. Provide technical guidance to the team to monitor the adherence of database / tool maintenance activities.
In collaboration with the administrator, resolve the client escalations. Coordinate with relevant stakeholders to ensure scheduled data back up are taken.
Specific to Database Administration. Provide support to the data model team in performance enhancement. Review the data models and provide the sign off on the same.
Based on the SLAs, define alert systems and guide team to implement the same. Database / tool Administration Archiving of the existing system.
Create decommissioned plan to schedule, check, monitor and troubleshoot system batch jobs. Provide technical guidance to the team to create / cancel / reschedule / terminate the jobs as per requests or predefined procedures.
Provide technical guidance to the team to monitor batch inputs and interfaces. Provide technical guidance to the administrator to manage clustering and high availability configurations if required.
Review the deployment plans for change requests (CRs) created by the administrator. Diagnose and resolve the issues as applicable.
Monitor production incident, apply patches / upgrades wherever necessary. Assess impact of any production releases on the existing system.
Security Administration. Design roles and profiles for application security based on business processes. Prepare security matrix capturing the access rights granted to a defined role.
Review the specification documents for security. Configure the secured environment to ensure the security as per the requirement.
Define the role definition, permissions and privileges (as a part of the application). Define security patches to the existing systems.
System Optimization. For existing engagement / databases. Understand customer's business and key performance divers. Provide inputs to the lead administrator to explore new avenues to save cost and bring process efficiency.
Analyze and recommend improvements on existing systems and processes. Actively seek out opportunities and provide inputs to the lead administrator for improvements in systems and processes.
Conduct health checkup of the system through monitoring tools. Seek out opportunities and provide inputs to the client for standardization in systems and processes.
Identify workloads and forecast workload evolution, if required. Predict the future performance and define system availability.
in collaboration with the lead administrator, analyze and resolve performance bottlenecks. Identify end use / applications performance problems and determine optimal performance settings.
Support application team in resolution of application performance problems. Review the HLD / LLD design documents created by the architect to ensure high maintainability, if required.
Sales Support. Provide support to team manager and other relevant stakeholders during new opportunity assessment / pursuit.
Conduct workshops at client site to assist in sales support, if required. Provide inputs / define solution and share it with the lead administrator to seek review inputs on the same.
Conduct demos of product / solution to the customer, if required. Knowledge Management. Provide guidance to the team to create and update knowledge articles (industry Point of View, Case studies, lessons learnt document etc) in the knowledge management repository.
Create knowledge articles on the workaround solutions. Maintain knowledge management database. People Management. Conduct training / certifications with the help of academy and mentoring with respect to product and domain skills on projects.
Build internal capability on system management. Conduct technical, face to face interviews with candidates and support recruitment process.
Conduct assessments on existing employees as required by the practice. Understand aspirations of team members. Set goals for team members and monitor performance.
Guide the employee in setting career paths. Seek feedback from the team members and address their concerns. Conduct performance appraisal for team members.
Organize team initiatives on a periodic basis. Must Have Skills Informatica Administration Oracle Employee Status Full Time Employee Shift Day Job Travel No About Cognizant Cognizant (Nasdaq-100 CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era.
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