Reports to CEO, will be responsible for Pan- India Operations
15 years experience in handling operations in multiple towns / cities for products / services.
Identify and put processes in place for multi- city product / service rollouts under Regional Operations Managers
Overall responsibility for quality and customer satisfaction post deployment
Identify upselling opportunities, and interact with Sales and Engineering for incorporation into new products / services
Interface with Sales to plan and execute strategy for rollout of new products / services in various regions
Good working knowledge about IT systems (hardware and software)
Excellent interpersonal , team management and presentation skills