Storage Operations Engineer
Pune, IN
15d ago


The Storage Operations Engineer will be responsible for the effective day-to-day deliveries of the Backup and Storage Infrastructure at a global level for Global Storage, Cloud & Virtualisation, in conjunction with all BUs and functions across Barclays.

The Global Storage, Cloud & Virtualisation team works along with Teams at various locations and supports BAU Operations, Changes, Upgrades, etc as per requirement.

We expect you to possess DevOps mentality and help us to transform STORAGE function to agile way of working.

The Storage Operations Engineer is responsible for ensuring that all services operated by Global Storage meets / exceeds client service levels.

The Storage Operations Engineer will have a strong understanding of the storage technologies in place at Barclays and the services that storage underpins.

The Storage Operations Engineer will use his knowledge to ensure all storage systems / solutions are available as per given measures. What will you be doing?

  • Provisioning, Decommissioning on various Enterprise and Mid-Tier Backup Infrastructure.
  • Provisioning, Decommissioning on various Enterprise and Mid-Tier Storage Infrastructure
  • Perform activities such as Monitoring, Break-fix, troubleshoot issues happening on day-day basis.
  • Incident / Change & Problem Management to ITIL standards.
  • Controlled resolution of Incidents and Problems within agreed service levels, including classification, prioritisation and initiation of action, identification and documentation of root causes and implementation of remedies
  • Close liaison with other Infrastructure teams within or outside of Hosting Services.
  • Post Incident Review (PIR) and Problem resolution meeting attendance providing input to resolutions
  • Existing Storage environment configurations review in order to address issues proactively (Quality Assurance checks, vendor recommendation follow-up, etc.)
  • Suggestions for any required infrastructure changes and or tuning to enhance performance.
  • The role holder uses appropriate writing style and vocabulary ensuring complex technical concepts are understandable by the audience.
  • Active Storage team representation at customer / supplier meetings
  • Production of new documentation, training guides and presentations for internal teams & other team members as necessary during the course of the role holder activities
  • What we’re looking for :

  • Understands the criticality of environment quickly with naming conventions used.
  • Understands the alert weightage & work on them as priority
  • Must have Primary Skills SAN and NAS Technologies such as EMC VMAX, IBM SVC, XIV, EMC Isilon, Netapp.
  • Should have working experience on provisioning, decommissioning, migrations, commissioning etc.
  • Experience working on zoning on Brocade and Cisco Directors / switches.
  • Should be able to work with different storage vendors in coordinating & fixing issues.
  • Should have experience handling Major Incident calls & working until RCA is known & fixed.
  • Exposure on ticketing tools like Service Now.
  • Monitor log files, performance issue for critical systems
  • Understanding & experience working on Windows & UNIX OS platforms.
  • Ability to work effectively across time zones and geography
  • Good to have Secondary Skills Netbackup, IBM TSM or Networker, DataDomain.
  • Bachelor’s degree is must.
  • Skills that will help you in the role :

  • Working exposure in Storage Operations of large environment & knowledge for Virtualisation & Cloud technologies.
  • Process validation working knowledge for Backup technologies
  • Where will you be working?

  • Pune
  • Barclays recently announced the creation of a new world-class campus at Gera Commerzone located in Kharadi. All Pune based roles will eventually start to move to this new campus starting September 2019.
  • In the run up to that, during the course of 2018, there may be transitory movements of some roles to other temporary sites.

    Please speak with your recruiter about the specific location plans for your role. Be More at Barclays At Barclays, each day is about being more as a professional, and as a person.

    Be More Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience.

    We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances.

    Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance.

    Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.Interested and want to know more about Barclays?

    Visit / who-we-are / for more details. Our Values Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship.

    Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues.

    Simply put, success is not just about what you achieve, but about how you achieve it. Our Diversity We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

    Our Benefits Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances.

    These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be.

    We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.

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