Manager - Tech Operations
Wera Technology
Mumbai, Maharashtra, Indien
6d ago
source : JobLeads

1) Business Development Executive / Manager ( Experience : 2 to 5 yrs )

Job Description

Sign Contracts with restaurants along and handling the inquiries from existing and new clients

Gather sales leads from the market and approach restaurants actively and get them on board with Wera as a partner.

Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same.

Conduct promotional events / marketing activities to develop new contacts and increase user base.

Manage the sales administration function, operational performance reporting, streamlining. processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.

Developing a business plan covering sales, revenue, meeting agreed targets, and promoting the organisations presence. Should be able to handle potential clients when on field as the first in command.

Being the face of Wera in the market and standing up for the values we believe in.

Customer Service

Performance Reporting

Desired Candidate Profile

Please refer to the Job description above.

Education - UG : B.Tech / B.E. ...... Specialization - Computers

2) Manager - Tech Operations ( Experience : 2 to 5 yrs )

Job Description

Live configurations : Review requirements, understand dependencies, prioritise based on business delivery agreements and execute configurations within agreed timelines and with absolute efficiency.

System monitoring : Monitor Transactions, Batch processing, Payment state changes from creation until settlement Monitor data consistency between OLT and DWH Identify opportunities and implement automation of system monitoring

Incident management : Improve System monitoring and alerts for identifying anomalies and System failures affecting our key Services.

Identify & fix defects based on the severity of the Incident. Identify recurring issues and create Problem Ticket and align with Development as well as Incident & Problem Manager on prioritising and fixing the root cause.

Merchant integration : Manage Merchant On boarding and Integration activities (test and live aligning with Technical Project Manager).

Managing Documentation related to Integration Manual, Integration Starter Kit, Service Catalogue, FAQ, Internal SOPs and keeping it upto-date.

Support the merchant support & integration team as needed. Maintain a check list / Kanban board for merchant configuration activities.

System improvements : Identify improvement to simplify operations (Workflows, notifications, reports, reconciliation and settlement, rights) and create backlog / requirement for Product & Development teams.

Apply standardization of product configuration Provide support to optimize the product configuration (project : product configuration optimization)

Operations

Desired Candidate Profile

Please refer to the Job description above.

Education - UG : B.Tech / B.E. - Computers ..... PG- M.Tech - Computers

3) Digital Marketing & SEO Manager ( Experience : 3 to 5 yr )

Job Description

Part 1 (Digital Marketing)

Plan and execute Web, SEO / SEM, marketing database, email, social media, and display advertising campaigns. Develop, execute, monitor and manage all aspects of paid performance marketing channels (SEM, Display, Affiliate, Email, Social, etc.

including the development of test plans, creative development, vendor management and campaign execution and analysis

Creating Social Media marketing strategies to create a brand name and raise awareness. Identify trends and insights, and optimize spend and performance based on the insights.

Also, track the conversions and improving the percentages and numbers.

Manage content for Social Media platforms, Website, Blogs and ad copies. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

Brainstorm new and creative growth strategies. Collaborate with internal teams to create landing pages and optimize user experience and give suggestions on user experience on the companys website / App (Includes design, content and usability)

Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate. Collaborate with vendor partners

Increase the lifetime value of users through execution of a new Digital Communications Strategy using e-mail marketing, push notifications and in-app messaging.

Creating strategies to increase online traffic (revenue) to the organizations website / App.

Collecting and evaluating customer feedback data.

Evaluating competitors Digital Marketing strategies and creating plans to overtake them.

Evaluating customer research, market conditions and competitor data.

To carry out market research and surveys to asses demand, brand positioning and awareness. Planning, Budgeting & ROI Forecasting across Digital platforms.

Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).

Part 2 (Business Development Planning and Client Retention)

Primarily will be responsible for business development / acquisition of new clients for digital marketing services , media spend, brand building and any other related vertical & also nurturing existing client relationships by maintaining a consultative selling approach for further business opportunities.

Meet potential clients by growing, maintaining, and leveraging your network.

Use various channels - cold calling, online media, digital marketing to generate fresh leads for business.

Coordinating with the internal and the external teams to service the client in the provided time frame. Also required to grow and retain existing accounts by presenting new solutions and services to clients.

Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs) for the client.

Keyskills

Digital Marketing, SEO

Display Advertising

Social Media Marketing

Business Development

Desired Candidate Profile

Please refer to the Job description above.

Education - UG - Any Graduate

4) Mobile App Developer (android & IOS) ( Experience : 3 to 5 yrs )

Job Description

We are looking for an Android and iOS developer with an experience between 3 to 5 years responsible for the development and maintenance of applications aimed at a range of Android and iOS devices including mobile phones and tablet computers.

Your primary focus will be development of both or individual applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure.

Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities : Design and build applications for the iOS and Android platform Ensure the performance, quality, and responsiveness of applications Collaborate with a team to define, design, and ship new features Identify and correct bottlenecks and fix bugs Help maintain code quality, organization, and automatization

Skills : Proficient with Android SDK, different versions of Android Objective-C or Swift , and Cocoa Touch Experience with iOS frameworks such as Core Data, Core Animation, etc.

Experience with offline storage, threading, and performance tuning Familiarity with RESTful APIs to connect android and iOS applications to back-end services Knowledge of other web technologies and UI / UX standards Understanding of design principles and interface guidelines Knowledge of low-level C-based libraries and android SDK is preferred Experience with performance and memory tuning with tools Familiarity with cloud message APIs and push notifications Knack for benchmarking and optimization Proficient understanding of code versioning tools such as Git, Mercurial or SVN Familiarity with continuous integration

Performance Tuning

Desired Candidate Profile

Please refer to the Job description above.

Education - UG -B.Tech / B.E. ..... Specialization - Computers ......PG- Any Postgraduate ..... - M.Tech ..... Specialization -Computers

5) Software Development Engineer - ( Back End ) ( Experience : 5 to 10 yrs )

Job Description

We are looking for a passionate hands-on engineers to join the Mumbai Wera Engineering team. In this role, you will be responsible to drive innovation in full-stack product development, while relentlessly improving performance, scalability, and maintainability.

What You Must Know

PHP, MySQL and WAMP Stack

Knowledge of at least one PHP framework (Yii preferred)

Strong curiosity to learn and pick up new technologies.

Git and Dependency Management

ORM, Gulp, SASS, LESS, Bootstrap (Don- t worry if you don- t know these)

Sound knowledge of Core Java,Spring framework

Cake PHP

Desired Candidate Profile

Please refer to the Job description above.

Education - UG - B.Tech / B.E. .... Specialization-Computers ..... PG- Any Postgraduate M.Tech ..... Any Specialization-Computers

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