Hi,Â We are seeking an outgoing and customer service-oriented relationship manager to join our organization on an urgent basis.
In this role, you will be responsible for educating them about our services, and guiding them to make the best decisions.
You ll also play a key part in generating new business by identifying opportunities for potential sales.Â Relationship Manager Duties and ResponsibilitiesMaintain good relationships with clients so that the business can maximize the value of those relationshipsIdentify key contacts at potential client companies to establish and foster relationshipsParticipate in one-on-one meetings with clients to explain services to guide their choicesUnderstand the problems and challenges of clients and identify ways the business could better address those needsGrow the business by identifying new sales and business development opportunitiesSeek opportunities to cross-sell or upsell to existing clientsMonitor and assess the activities of our competitors to proactively satisfy and retain our clientsProvide excellent service to maintain a positive reputation for the businessResolve any customer complaints promptly and professionallyRelationship Manager Requirements and QualificationsAbility to build, foster, and maintain positive professional relationshipsDevotion to high-quality customer serviceExcellent interpersonal communication skillsKnowledge of relationship management best practicesProblem-solving and conflict resolution capabilitiesWillingness to develop an in-depth understanding of the business and related servicesOutgoing and customer-oriented attitudeJob location - Sector-48, GurgaonÂ Working Days - 6, (fixed off)Â Shift Timings - General Timings (Day Shift)Â Salary - up to 4 lac CTCÂ Company -Â clicbrics.
comÂ Industry - Real EstateÂ Â Â If you are not interested and would like to refer your friend then please circulate email further in your contact list.
Skills : - Problem solving, Communication Skills, Customer Support, Customer Relationship Management (CRM) and Customer Success