Amazon Web Services Application Support Engineer
Pune, India
23h ago

Job Description

About Accenture : Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

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  • Project Role : Application Support Engineer
  • Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Management Level : 8
  • Work Experience : 8-10 years
  • Work location : Pune
  • Must Have Skills : Amazon Web Services
  • Good To Have Skills : Java Enterprise Edition,Service Operations
  • Job Requirements :
  • Key Responsibilities : a : Should able to manage and monitor weekly CDP release including change management b : Should handle day to day CDP Live Incidents and problems and service requestsc : Should able to manages AO and SI team including team performance and growth plan d : Will be responsible for weekly status reporting to client and offshore delivery lead e : Will be responsible to manage and monitor CDP platform on 24X7 along with offshore Team

    Technical Experience : a : Should have total 10 years of experience in software development or maintenance b : Should have in depth knowledge and experience in handling Live incident and changes using service now c : Should have minimum 2 years of experience in service now toold Should have good knowledge of AWS services d : Should able update live CDP weekly status on Jira board e : Should have good knowledge of Java / J2EE and NodeJS technology

    Professional Attributes : a : Should have good written and verbal communication Skillsb : Should have good analytical and presentation skills c : Should have good team handling skills d : Should able to work under pressuree Should be quick learner


    15 years of full time education

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