Service Desk
Dell
Delhi, India
6d ago

ØResponsiblefor providing technical assistance and support related to computer systems,hardware,

or software

ØRespondsto queries, runs diagnostic programs, isolates problem, and determines andimplements solution

ØMusthave good technical knowledge and be able to communicate effectively tounderstand the problem

and explain itssolution

ØTheymust also be customer-oriented and patient to deal with difficult customers

ØThegoal is to create value for clients that will help preserve the company’sreputation and business

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