Analyse and translate complex business requirements into afunctional system design document. Technology and system related analysis usingknowledge of current applications, interfaces and data structures to recommendsolutions and provide input
Configure systems and develop expertise in systemfunctionality and design
Understand points of interaction and impact on other systemsacross the enterprise
Understand client needs and pain points; recommendenhancements to release tracks
Provide support for system production issues and maintaindocumentation.Able to direct, withauthority, remote team members to quickly resolve business critical productionincidents successfully.
Assist in developing and executing test scripts
Perform and / or participate in testing releases prior toinstalling in production
Assist in developing training materials for systemfunctionality
Assist with performing applications changes andconfigurations
Manage the installation of maintenance / patches and softwareupgrades
Convert application designs into data model and data mappingspecifications
Provide guidance and mentoring to new systems analysts, whenrequested
Oversee proactive maintenance on our existing SaaS and onpremise applications within the Payments space to ensure our mission criticalsystems remain stable, are able to scale as our business grows, and remain fit-for-purpose.
Drive departmental best practices, guidelines implementationand adhere to standards.
Deep love of building elegant, maintainable, well-documented,secure solutions.
Drive to learn new things and go above and beyond the callof duty.
Always working to improve yourself and constructivelysupport the team around you.
Bachelor’s degree in Computer Science, Information Science, or related discipline or equivalent work experience
8+ years of relevant work experience with systems implementations and / or system ecan u make 15% bufgfenhancements
3-5 years of experience working in information technology domain within Banking or Financial Services industry.
Specialized knowledge of payment processing systems, gateways and associated regulatory rules is highly desired.
Knowledge of one or more following vendor applications is highly desired : Signature, Finastra GFX or D+H GFX, Bottomline GTExchange, Fiserv PEP+, Flexcube ,Accuity Data Services.
In-depth knowledge of processing and rules for at least two of the following payments is mandatory : ACH, Fedwires, SWIFT, BACS, CHAPS, Faster Payments, SEPA and Euro wires.
Experience with production and disaster recovery systems / application support
Experience with development coding and relational database (SQL) queries is a plus.
Writing SQL queries and navigating databases will be required as part of troubleshooting or looking at data for the business.
looks for additional solution options or trade-offs. Identifies cost / benefit implications of proposed solutions (e.g. people, processes, technology, strategy, finance).
Strong written and verbal communication skills with the ability to interact with all levels within the organization
Ability to execute and prioritize a number of tasks, initiate and conduct meetings with team and peers.
Able work independently with minimal supervision
High attention to detail
Strong interpersonal skills
Being able to communicate effectively with colleagues, stakeholders and clients.
Being confident to have face to face interactions with senior business and IT stakeholders
Not being afraid to pick up the phone to talk to people
Ability to understand data flows and how applications interface with one another (including upstream / downstream)
Quick Thinking being able to think on the spot quickly to minimize business impact and make key decisions
Basic level of understanding regarding IT infrastructure e.g. understanding networks, circuits, routers, etc.
Flexible, Friendly and Approachable