Process Associate - Order to Cash
Hyderabad, India
24d ago

Process Associate - Order to Cash

Process Associate, Accounts Receivable / Order to Cash

Hyderabad, India

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.

Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.

Hyderabad, India

Inviting applications for the role of Accounts Receivable / Order to Cash Specialist

We are looking for professionals with Accounts Receivable / OTC Order to Cash experience to manage healthy and transparent Accounts Receivable while keeping in mind customer satisfaction


Making collection calls to the customers, emailing / faxing invoices or getting hard copies mailed out to customers as per their requests

Identify and rectify unidentified cash and manage end to end process of Cash applications.

Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.

Follow up on customer / internal disputes, customer questions and working between departments to get a resolution.

Hyderabad, India

Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.

Qualifications Minimum qualifications

Hyderabad, India

  • Graduate in Commerce (B.Com)
  • Strong English language skills (verbal and written)
  • Preferred Experience

  • Prior experience in Accounts Receivable / Order to Cash
  • 0 to 23 months of experience in related Industry
  • Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

    Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

    For more information, visit


    At Genpact, we seamlessly blend digital transformation with human experience, innovation and curiosity. We are a leader in providing artificial intelligence capabilities to enterprises.

    And we are accelerating digital transformation across industries through our products and consulting, powered by Genpact Cora.

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