Patient Relations Executive
Yashoda Hospitals
6d ago

Job description :

  • To visit patients to ensure that they are comfortable and satisfied with the services provided. Also prepares a daily report on the rounds carried and submits it to the manager
  • To know the number of patients, new admissions, night problems, if any
  • To update admission and discharge register.
  • To meet patient and ensure proper services from all the departments
  • To inform concerned support staff to resolve patient complaints.
  • To follow up pending investigation.
  • To receive and file investigation reports.
  • To ensure Clearance from billing.
  • To follow up referrals and doctor’s visits.
  • To inform admission counter about all transfer in / out.
  • To report all significant incidents to In charge
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