Risk and PnL IT Application Production Support-Singapore
AES Technologies
Coimbatore, Tamilnadu
3d ago

Job Title : Risk and PnL IT Application Production Support-Singapore

Responsibilities :

Direct Responsibilities

  • Assist troubleshoot and resolving incidents and problems on supported application.
  • Monitor and maintain system health and performance.
  • Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).
  • Participate in improving our monitoring and alerting tools for the support team to be more proactive on
  • incident resolution and prevention.

    Contributing Responsibilities

  • Monitor group mailbox, assigning / escalating appropriately
  • Basic of majority of the application the team supports with the ability to be L1 support when necessary.
  • Adherence to Audit, Compliance and Risk guidelines.
  • Technical & Behavioral Competencies :

    Proficient in python

  • Strong verbal and written skills,
  • Excellent multitasking skills.
  • Wiliness to consistently learn.
  • Able to work efficiently, unsupervised or remotely
  • Some exposure to financial sector
  • Needs to be flexible towards working hours. 7am Singapore time start
  • Enthusiasm and be committed to work alone or in a team
  • strong analytical and interpersonal skills as well as reporting capabilities
  • strong communication and presentation skills both verbal and written
  • Be business oriented, positive, resilient, full of stamina with a clear focus on results and deliveries
  • Be creative, innovative, pro-active and convincing in terms of finding solutions.
  • Specific Qualifications :

    Desirable :

  • Basic understanding of Risk and P&L terms
  • ITIL basic knowledge or understanding between incident tickets and problem tickets.
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