Novartis AG
Hyderabad, AP, India
12d ago

Job Description

  • Provide forecasting support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various medium-
  • high complexity forecasting reports.

  • Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics.
  • Support GBS-GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories.
  • Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service o Strategic 5 year forecasts for in-
  • line / pipeline products o Lifecycle management forecasts for inline / pipeline products o BD&L market & product revenue forecasts o Pipeline product forecasts o Monthly revenue forecasts by indication for 24 months o Ad-hoc Forecasting support

  • Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
  • Support in creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
  • Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc
  • Support team leaders in recruitment and on-boarding of new associates within the organization
  • Participate in various knowledge sharing sessions that enables growth and improves quality of GCO Hyd deliverables across the function
  • Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes
  • Comply to all Novartis operating procedures as per legal / IT / HR requirements
  • Business Results :

  • Quality KPI targets met as per business expectations
  • Good customer satisfaction scores
  • All projects delivered as per customer expectations Strategy / Customer Focus :
  • Drive design and enhancement of existing services / deliverables
  • Internal customer satisfaction with quality of services provided. Capabilities & Expertize :
  • Learning agility
  • Ability to manage multiple stakeholders
  • Project Management
  • Pharmaceutical industry domain knowledge
  • Market research background
  • Advanced MS-office skills (MS-Excel and MS-PowerPoint)
  • VBA and MS-Access knowledge will be an added advantage Soft Skills :
  • Good presentation skills
  • Interpersonal and communication skills
  • Ability to operate effectively in an international matrix environment.
  • Strong stakeholder management skills
  • Strong team player who is dynamic and result oriented
  • Minimum requirements

  • MBA with Graduate / Post Graduate in Medicine (MD / MBBS / BDS) Pharmacy / Life Sciences Fluency in English is prerequisite, while knowledge of other in-
  • scope country languages would be an advantage - Experience (3-4 years) in forecasting in a market research firm or pharmaceutical company or Pharma KPO -

    Should have an understanding of Pharmaceutical business including its regulatory environment - Strong analytical thinking with problem solving approach -

    Should have worked in an international company with exposure to working in cross-cultural environment - Should be customer service oriented -

    Strong and proactive business results-focus, and proven ability to provide insights that increase productivity

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