1. Working with clients on LiveChat or Ticket based support system offering product / crm backend support and resolve issues.
In - depth training of our products will be provided)
2. you will need a good memory on how software and systems work. Your attention to minute details , excellent listening and questioning skills , combined with the ability to interact confidently with clients to establish what the problem is and then provide the possible the solution.
3. Excellent Communication Skills (especially Written Skills)
B.A. / B.Sc (with excellent communication skills) ,
B.E / B.Tech / BCA / MCA / M.Sc or equivalent,