About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.
EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.
Enterprise Operational Support is responsible for independent execution of risk mitigating and centralized operational processing in support of certain key regulations with enterprise-wide impact.
Activity involved is Customer Data Management, validation of the Customer Identification Program and Customer Due Diligence elements for both Individuals and entities to comply with the US Regulations BSA, Anti-money Laundering and USA PATRIOT Act section 326.
Financial Crimes Specialists needs to review and verify the customer profiles as per the US regulations BSA, Anti-money Laundering and USA PATRIOT Act section 326.
You need to verify the Customer Identification Program, Customer Due Diligence and core elements of the customers against the various Identification proof submitted by them at the time of account opening as approved by the US government.
Reviewing incoming records to ensure records meet the requirements for the USA Patriot Act Section 326 Customer Identification Program
Responsible for working on low / moderate / high complexity / priority cases, depending on the queue type and the complexity of the review
Reviewing the Core, CIP, CDD elements on the Universal Work Station and if required verify the data against the documents and regulatory comments provided by customer / banker at the time of account opening
Conduct research in various applications like HOGAN, DIPR, SOS, LexisNexis and other government sites to search for missing information
Identify missing information from Universal Workstation and if found in various applications / tools, use appropriate commands in HOGAN screen update the missing information correctly
Complete 40 hours of self-directed subject matter related training provided by the organization
Complete all Mandatory Trainings (Compliance) assigned on internal Develop You Tool before time and adhere to internal timelines
Assist new team members while on training phase
Partner with appropriate resources to seek out solutions to problems
Research and resolve problems within department SLAs
Perform duties and assignments within established timeframes, ensuring proper follow-up and completion
Must be flexible to work odd shifts as per the requirement from business
Ability to work overtime during peak volume times
Achieve / exceed the set productivity targets and Quality targets. Complete tasks within process specific TAT
Market Skills and Certifications
University degree in Finance or related discipline
Should have a minimum of 2 years of experience in banking.
Ability to identify high risk customers as defined by enterprise policies for risk rating customers
Ability to meet and often exceed established production standards
Ability to analyze and summarize large amounts of data
Accurately process high volumes of work, within established deadlines
Communicate clearly and concisely
Strong communication skills and have the ability to conduct process trainings and provide floor support if required
Good understanding and at least 1 year of experience in one or a combination of the following : Financial services, criminal justice, fraud, Bank Secrecy Act, anti-money laundering, or investigations of financial crimes or policy violations;
experience in the foregoing Operational Risk Management processes and / or Compliance or Audit Programs of a banking back office operations
Has a basic understanding of multiple processes within LOB
Possess basic domain knowledge
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.
We comply with all applicable laws in every jurisdiction in which we operate.