Operational Design Manager
Standard Chartered
Bangalore, India, South Asia
5d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base.

Role Description :

  • This role provides business analysis for Global Banking Operations.
  • It requires detailed analysis, review and documentation of all or part of a business in terms of business functions and processes in order to document the business requirements which are to be delivered by the technology team.
  • The BA will manage the requirement development process for a transformation project through elicitation, analysis, specification and verification of multiple levels of requirements (business, stakeholder, solution).
  • The BA will be part of a larger pool of offshore and onshore business analysis teams.
  • Responsibilities :

  • Developing requirements (business, user and solution) and establishing traceability to the business vision
  • Obtaining stakeholder buy-in and signoff on requirements
  • Managing the requirements from initiation to closure by working closely with business stakeholders and technology delivery teams
  • Meeting stakeholder need and project budget / time constraints
  • Ensure defect free requirements through use of comprehensive and rigorous requirement elicitation techniques
  • Playing a critical communications role by interacting with the user (business domain) and with the technology teams
  • Ensuring requirements are specified in a manner suitable for the intended audience and are understandable and unambiguous
  • Create business value through the solution proposed and implemented
  • Stakeholder identification, analysis and management
  • Lead discussion with the project team to clearly identify results needed to achieve business goals and needs
  • Proactively suggest process and system improvements which create sustainable business value
  • Adhere to change management standards and procedures
  • Experience and skills :

  • Graduate (10+2+3) / MBA (optional)
  • 5 to 8 years of hands-on experience in requirement gathering and stakeholder management
  • Experience of working in a collaborative, global team
  • Should have knowledge of Investment banking operations
  • Strong experience in Client lifecycle
  • Strong communication and interpersonal skills
  • Business analysis certification (preferred)
  • Agile experience (preferred)
  • End to end client life cycle management experience (preferred)
  • CDD / KYC knowledge (preferred)
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