At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure.
We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.
At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace.
The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.
Want to be a part of our team?The Senior Manager : Service Offer Management develops, owns and drives product and service strategies.
By using their market focus and expertise, this position ensures that the organisation’s product and service offerings remain relevant, sustainable, compelling and competitive within the markets they are designed to serve.
They may be required to own and drive the product management strategy in their assigned business unit / division. This position is responsible for identifying opportunities for new product and services development or for the enhancements to existing products and services.
Drives the development of product definition and solution plans to optimize the company’s products and services portfolio.
Applies broad knowledge of company’s product / service capabilities and competitive environment to identify new growth areas, new technology and emerging product / service opportunities.
Oversees the analysis and evaluation of key market statistics and customer requirements to define product strategies and identify product opportunities to expand marketshare.
Evaluates in-depth market analysis and leads business case for optimization of existing products / solutions alternatives and / or to create the next generation of new products.
Collaborates with research and development to create products and validate early product definitions. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Working at NTT Key roles and responsibilities : Develop, own and drive product strategies and cascade the organisation’s overall product strategies into the business divisions and to the relevant stakeholders.
Analyse current market trends, conduct market research and specify market requirements for current and future products. Source or develop concepts for new products to investigate and identify enhancement concepts for existing products.
Determine the feasibility of the concept for development and define and develop the product specifications. Take responsibility for the definition, monitoring and management of the lifecycle roadmap for each product in the portfolio.
Vet the suitability of vendors and partners, alliances and suppliers. Develop and deliver product training and communication to client facing staff and relevant internal stakeholders.
Establish, develop and maintain product-pricing models and contribute to the identification of suitable promotional techniques and sales and distribution channels.
Work with marketing colleagues to colleagues to perform client, competitor and market analysis. Gather and prioritise product and client requirements to identify opportunities and to define the product vision.
Identify the opportunities for new product development or for the enhancements to existing products. Responsible for continuing product evolution, product enhancements, the introduction of new product features and functions and the retirement of certain products or variations to ensure product relevance and competitiveness.
Educate the relevant internal stakeholders on new or enhanced product offering to enable sales optimisation and client satisfaction.
Knowledge, skills and attributes Possess a broad understanding of product management Possess an understanding of the NTT Ltd’s transformation and change programmes Demonstrate a sound understanding of the technologies related to product areas Display an in-depth understanding of the product’s functionality and capability Display good work efficiency with effective time and work management, dynamic prioritising and adaptability and flexibility Possess good verbal and written communication skills and are able to interact across all levels in the business Individuals should be self-starters, proactive and are able to use their initiative Demonstrate evidence of clear analytical thinking Display an astute mind-set with critical thinking skills, systems thinking and good problem solving Demonstrate the ability to make strategic and independent decisions that are characterized by logic and good reasoning Display the ability to research and produce industry knowledge that is published and presented internally and externally Demonstrate the ability to develop, grow and utilise domain level expertise including industry, markets and technology factors Academic qualifications and certifications : Bachelor’s Degree Business Management or equivalent Qualification Experience required : Demonstrable experience in a similar position Relevant experience in the technology industry Demonstrable track record managing the implementation new products or product lines What will make you a good fit for the role?
Standard career level descriptor for job level :
Motivate, guide and train sales team to sell security services Be able to evaluate customer requirements and position the right security offering Maintain product features road-map for all security services Evangelise and develop new security services offerings to complement the existing portfolio Create business case and develop business plans.
Communicate business value proposition to CXO level for getting financial approval Develop and maintain product collaterals such as spec-sheets, MRD, PRD etc throughout product life-cycle Develop innovative commercial models for maximising penetration of security services Develop and execute effective GTM strategies for existing and new products Develop effective marketing campaigns in coordination with marketing team Enable the sales organisation through training, assisting on sales call etc Support Sales team at a tactical level during entire sales life-cycle Support bids and proposals team in writing winning bids.
Track competition at a regular interval and use it to convert deals Track and report on usage of security services on a regular basis Drive security OEMs and partner with respect to solutions, pricing, marketing etc Critically Evaluate security OEMs and partners with an aim to add / enhance existing security services offered Maintain the P&L for security services Work with marketing , partners , OEMS to develop content for white papers, webcasts etc Maintain strong relationships with key customers, partners, security agencies and continuously engage for enhancing security services Track and Maintain a strong funnel for security services Work with all internal functions such as HR, Finance, Ops to track and resolve issues related to security services