Application Chef
Electrolux Professional
Gurgaon
3d ago

A REGULAR DAY AT WORK / MAIN RESPONSIBILITIES

As an Application Chef, you will :

  • Transfer all programs developed by Electrolux Professional Chef Academy (Corporate Chefs, Hub Chefs) into local impactful programs and actions (executed by local Chefs and ECA members, eg Freelance Chefs)
  • Develop job descriptions for local Chefs / ECA members, align with respective reporting line
  • Set clear goals and KPIs together with Marketing Activation Managers and local Marketing Managers / Country Managers
  • Train and monitor performance of local Chefs / ECA members according to developed standards for product launches, demos, seminars and events
  • Work with the Regions to ensure seamless execution of corporate programs, demos and customer engagement
  • On-site support for local events and demos
  • Apply and follow-up proper use of the EPR Marketing tools within the Chefs network
  • Collect and share best practices across the Regions
  • Improve teamship and collaboration within the Worldwide Electrolux Professional Chefs team
  • Contribute to develop ECA as a key competitive advantage, deliver regular feedback from markets to improve our customer centric approach
  • Contribute to development and implementation of ECA standards in line with the 360 principles (creating memorable experience for customers, partners, dealers, colleagues)
  • Strong collaboration with Corporate Chef team leader and team to ensure local deployment of standards and programs
  • Strong collaboration with Commercial Organisation, Marketing, Business Units and Sales functions to ensure seamless customer experience and efficiency at work
  • Support Corporate Chefs team for demos / seminars if necessary to ensure proper business flow also within CoE Pordenone or at global exhibitions / events
  • Support / engage customers in the product first use (on-boarding)
  • Support customer ownership by using CRM (Salesforce) incl ongoing monitoring of local Chefs reports and conversion (Marketing performance) together with their Line Managers
  • Support central initiatives and events promoted by BUs and other central departments.
  • Provide contents for marketing & communication
  • Develop recipes and best practices (both on central and local level) for different Food programs and concepts, support in creating digital tools (eg videos, recipe, books)
  • Agile You can quickly understand and assess a situation and react confidently, making decisions effectively.
  • Collaborative You build networks and trust, good working relationships and apply your influence to shaping change.
  • Self-Motivated You are driven to succeed and focused on leading your team to achieve.
  • Customer Focused You understand your customers’ needs and are able to use your excellent relationship building as well as problem-solving skills to reassure your customers.
  • EDUCATION & EXPERIENCE

  • 5 years of experience in the Food Service Industry
  • Bachelor or Master Degree is an advantage
  • Familiar with the most recent cooking trends, methods, processes and technologies as well as sophisticated gastronomy
  • Ability to exploit trends and to transfer them into the daily work
  • Strong team spirit and leadership aspiration
  • Excellent presentation and communication skills as well as profound Management skills
  • Proven educational experience (trainings, seminars)
  • Strong organizational and learning capabilities
  • Very good influencing skills
  • Flexible in time and regional assignment, ability to travel
  • Good English language skills, both written and spoken
  • Safe in current Office / workspace tools as well as digital tools
  • Application deadline : 15 March 2021

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