Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day.
This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one your interactions are being enabled by Ciena technologies.
Ciena makes your social / entertainment / business existence REAL.
Blue Planet is a division of Ciena passionate about providing automation, planning, and analytics solutions to the largest network service providers.
We have seen significant expansion in the scope of our network assurance products to cover virtualized / cloud services, 5G networks, dynamic IP / MPLS services, and Machine Learning based analytics.
We are rapidly growing our product management team to include a new team member to our product development team on the execution of our product roadmap.
In this role, you will support the product feature definition and execution for Blue Planet Network Assurance products and working between the product management and development teams to insure effective development of new product features.
The ideal candidate will be well expert in running the day to day performance of service provider communications networks and the use of automation and analytics tools to maintain network and service quality.
While prior experience working in product management is highly desirable, we will also consider individuals who are new to the PLM role, but with a strong background in network operations and familiarity with network assurance tools and processes.
Role & Responsibilities
Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
Work with the Blue Planet development to ensure that feature development effectively addresses these requirements
Participate in software developer meetings and product sprints as an advocate for the product end user.
Serve as voice of the client to insure new product updates provide the highest value and ease of use to our end users
Work with teams across businesses and various stakeholders to support user experience (UX) design, AI / ML analytics applications, sales engineering, and user enablement.
As you become more familiar with the Blue Planet products and feature functionality, you will work with prospective users and clients to understand their needs and translate them into product requirements
Bachelors / Masters in Computer Science or equivalent experience
5+ years of, or hands-on experience in network assurance systems for global enterprises or network service providers
Familiarity with networking concepts and technologies such as 4G / 5G Mobility, VNF / CNF, IP / MPLS, Ethernet, Optical Transmission, SD-WAN, Network Orchestration, Network Analytics (AI / ML, Anomaly Detection, etc), Fault / Performance / SLA Management.
In depth knowledge of user-centered requirements for network assurance solutions.
Interested to quickly learn and ramp-up on new, frameworks, and technologies
Excellent oral and written communication skills and ability to manage multiple tasks optimally
Experience in presenting technical solutions to engineering organizations
Ability to work with cross-functional teams to deliver on a common goal.
Strong interpersonal skills to develop relationships with team members and customers.
Self-starter with the initiative to work within a distributed global organization to get the job done.
Software Product Development experience in critically important B2B software
Familiar with Agile development process and collaborating with scrum teams.
Established background in launching software or services in partnership with engineering teams
Experience working with and presenting technical solutions to sales, sale engineering and customer technical decision makers.
Familiarity with Blue Planet network assurance or automation solutions