Instructional Designer / Content Developer - Training
HealthAsyst is looking for an Instructional Designer / Content Developer - Training to join our team. If you are the right candidate, you will create learning experiences that will help our customers become experts in using our product.
You will be enthusiastic and passionate about developing online Self-service training solutions and delivering remote training.
You should have the desire to become a product expert. You'll roll up your sleeves and engage directly with various teams to understand our customers' challenges and make sure our training is effective.
On a day-to-day basis, you will :
Develop overall training curriculum and content for the product
Analyze existing content, identify and fix gaps
Perform content chunking and sequencing for learning modules
Determine the overall effectiveness of the learning program and make improvements
Engage with cross-functional teams who have varying levels of involvement with the training initiative, and maintain relationships to build reliable internal SME support.
Embrace different styles of training techniques, including video tutorials, best practices, FAQs, How-to guides, and live training
Drive best practices for customer adoption and engagement
Design, develop, and create storyboards, on-screen-texts and audio scripts for use in learning programs
Use graphic design methods and tools to develop relevant diagrams and graphics following a corporate style
Use open-source video editing tools for video recording and editing
Bachelor's degree with at least 3+ years of work experience in developing and delivering creative and engaging training content for non-technical users
Ability to learn new concepts, applications and solve problems
Strong interpersonal skills with the ability to communicate ideas and work collaboratively to get things done
Familiarity with scientific principles in cognition that support better learning
Excellent written and oral communication skills in English, Creative and story-telling abilities
A confident and engaging facilitator with excellent presentation skills
Excellent skills in PowerPoint and open-source tools for graphic and video editing is desirable
Samples of training videos and courseware will be required during the interview process.
Key Success Factors
Hands-on work experience developing and delivering learning content on a technology product / Highly creative technical writer who would like to explore different formats of content
Healthcare domain knowledge is highly desired
You are a lifelong learner who assimilates new information quickly to untangle complex concepts and build engaging content
You can effectively communicate orally and in writing
High level of motivation, self-starter, attention to detail, excellent at follow-up, team-player with the ability to deliver assignments within defined timeline
Any qualification in instructional designing