Position Type : Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Business Administration
Travel Percentage : 0%Job Description
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.
Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
This role is a part of our Remote Infrastructure Management Team. Develop core versions of software applications for sale to external clients.
Identifies client purchasing requirements and technical specifications through Product Management and / or client representatives.
Interacts with engineering groups to assist in design changes to equipment and / or software. Trains and communicates with clients on systems application.
What you will be doing
Competent with general office tools; Dependability; Effective verbal and written communication; Flexibility; Knowledge of IT networks, systems, peripherals and software applications;
Knowledge of network and telecommunication technologies, protocols, platforms, design and engineering; Managing effective internal and external working relationships;
Understanding, applying and explaining concepts and tools; Versatility;
Follows documented network services processes and procedures identifies gaps in processes or documentation and suggests improvements.
Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management.
Maintains network services documentation related to work area.
Performs customer service duties and responds to customer requests as defined by management.
Prepares activity reports as requested by management.
Responds to customer requests as defined by management completing assignments in a timely manner with an acceptable level of quality.
Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues.
Completes and maintains all necessary documentation
What you bring :
Extensive knowledge of project management standards, processes, procedures and guidelines
Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
Knowledge of financial services industry
Knowledge of company’s products and services
Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum
Demonstrated skill in managing project budgets and timelines
Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
Excellent analysis, problem-solving, team, conflict management and time management skills
Excellent verbal and written communication skills
Ability to interact effectively with executive level clients
What we offer you
An exciting opportunity be a part of World’s Leading FinTech Product MNC
To be a part of vibrant team and to build up a career in Remote infrastructure Management.
Competitive salary and attractive benefits including GHMI / Hospitalization coverage for employee and direct dependents
A multifaceted job with a high degree of responsibility and a broad
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
For specific information on how FIS protects personal information online, please see the Online Privacy Notice.