About the role :
An Associate in Customer Success is responsible for supporting the overall customer relationship on assigned accounts through a dedicated focus on operational excellence.
Your goal is to monitor and resolve operational issues to ensure the highest quality tracking for FourKites’ customers.
Qualifications : Bachelor’s degree
Who we are?
FourKites is the largest predictive supply chain visibility platform, delivering real-time visibility and predictive analytics for the broadest network of Global 1000 companies and third-party logistics firms.
Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance and strengthen end-customer relationships.
With a network of more than four million GPS / ELD devices, FourKites covers all modes, including truckload, LTL, ocean, rail, intermodal, last mile and parcel.
The platform is optimized for mobile and equipped with market-leading end-to-end security.
FourKites’ Chennai office leads the charge in developing our real-time supply chain visibility platform, used in over 80 countries.
Our engineers are constantly innovating to deliver the latest predictive visibility solutions, backed by our industry-leading machine learning algorithms.