Phone Banking Officer- Chennai
Max Life Insurance
5d ago
source : IndigoJobs

Dear Candidate,

Greetings from ICICI Bank!

We are hiring for Phone Banking Officer (PBO).

Experience : 0-4 Years.

Education : Graduate with 0-4 years of experience.

Location : Chennai.

Age : Age less than 30 yrs.

Roles & Responsibilities :

  • Handling and resolving customer complaints / queries over phone.
  • Providing customers with relevant product and service information.
  • Cross selling various banking products to customers over phone.
  • Key skills :

  • Fluency in spoken English & Hindi language.
  • Open to work in rotational shifts.
  • Competencies :

  • Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties).
  • Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive).
  • Team HR- ICICI Bank

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