Greetings from ICICI Bank!
We are hiring for Phone Banking Officer (PBO).
Experience : 0-4 Years.
Education : Graduate with 0-4 years of experience.
Location : Chennai.
Age : Age less than 30 yrs.
Roles & Responsibilities :
Handling and resolving customer complaints / queries over phone.
Providing customers with relevant product and service information.
Cross selling various banking products to customers over phone.
Key skills :
Fluency in spoken English & Hindi language.
Open to work in rotational shifts.
Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties).
Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive).
Team HR- ICICI Bank