Please find the Job description and below are few details for - Service Delivery Manager" with one of our client - DXC -
Company : DXC Technologies
Mode of Employment : Contract to Hire
Payroll Company : Nusecond Technologies
Job Location : Bangalore.
Experience Level : 5+Years
Job Description :
Strong verbal and written communication skills and technical leadership skills.
Strong experience with Apps and infrastructure support environments.
Extremely good understanding of Support Onboarding, Service Transition.
Clearly understand Design, Development & Deployment lifecycle and understands how to ensure supportability readiness & gatekeeping activities before a move to production.
Foundational or expert knowledge and experience with Information Technology Infrastructure Library (ITIL).
Primarily for Release, Change, Incident Management, Major Incident Management, Problem Management, Config Mgmt.
Possess creative ability, consulting skills, self-starter qualities, credibility and Influencing skills and ability to work effectively in a geographically dispersed team.
Researches, designs, develops operates and maintains support services for existing and new business applications and / or information systems solutions through the integration of technical and business requirements per standard company IT process methodology (such as ITIL and ITSM).
ServiceNow, HPSM or any Other Service Management Tools.
Jenkins, Nagios, GitHub
SDLCM or Software Development Lifecycle tool experience or DevOps methodology hands on experience.
Excel / Data Analytics Capabilities