In this role, you have the opportunity to
Join an exciting Portfolio team leading projects across Philips Services and Solutions Delivery organization. Become part of the team delivering a large scope of transformational programs with global impact, across all Philips process domains (Idea to Market, Market to Order and Order to Cash), all supporting our objective of creating great services, with outcome-based solutions.
Focus initially on the end to end, global, service operations process as to integrate additional businesses and markets.
You are responsible for
You are a part of
The Services and Solutions Transformation Office, a team bringing together all services & solution delivery related projects under a coordinated portfolio.
You will join a team of Operational Analysts each responsible for the delivery of defined scope within the portfolio. Key elements of the portfolio include customer self-service, catalog management, configure / price / quote, workforce management, service mobility, case / work-order management and knowledge management.
Scope includes resources in multiple functions including R&D, Marketing, Business Process, IT, Philips University and Compliance.
You will be joining a highly motived, experienced and dedicated global team; frequently working with different countries, cultures and timezones.
To succeed in this role, you should have the following skills and experience
In return, we offer you
An opportunity for your project management career to flourish, within an exciting portfolio of ambitious scope. Philips is on a journey to harmonise and improve our customer service capability, while developing customer focused solutions in every one of the 60+ countries in which we operate.
Succeeding in this challenge will provide exceptional experience in business transformation projects, which will be invaluable to your long-term career in project or program management.
In return for your commitment to our ambition, we offer a package of benefits commensurate with our status as a global brand and a leader in health & well-being.