Associate - Projects
Cognizant Technology Solutions
Bengaluru / Bangalore, INDIA
1d ago
source : TimesJobs

Functional Lead Qualification Masters Of Business Administration Responsibility Sales Support ? Understand specific client requirements and analyze them.

  • Conduct detailed costing based on time and effort estimation if required. ? Provide inputs for client demos / presentations / collaterals (such as capability deck and case study), communication & pitch.
  • Provide support to onsite employees during deal making process. ? Participate in geographic specific event / seminars if required.
  • Provide input for creating response to RFPs / RFIs. ? Provide support during proposal development. ? Conduct research on industry specific solutions and new platforms required.
  • Participate in seminars / conferences. ? Prepare collaterals, publications, technology papers etc for distribution under guidance from team lead.
  • New Solution Development. ? Conduct market research to identify new solution area. ? Create business case for new solution.

  • Share business case with Senior Consultant / Team Lead for inputs. ? Detail out new solutions as required map solution developed to client space.
  • Provide support for project execution involving new solution if required. ? Followup to closure in order to implement change and escalate to supervisor if required.
  • Knowledge Management. ? Update knowledge articles in the knowledge management repository. ? Create knowledge articles on the problem workaround solutions.

  • Maintain knowledge management database. ? Prepare collaterals, publications, technology papers etc for distribution and submit to supervisor for review.
  • Solution Engineering. ? Conduct gap analysis to analyze the asis and wouldbe state of the business. ? Provide guidance in creating solutions for the gaps.

  • Confirm technical feasibility of solution. ? Design end to end solution for the client and plan for integration. ? Provide work around as needed where standard solution is not required.
  • Map solution / deliverables to service level agreement (SLA) for delivery. ? Understand context of different clients to suitably structure solution implementation.
  • Detail out customization requirements / configuration changes required. ? Obtain approval and validation on solution developed.
  • Implementation and Testing. ? Configure the system based on the requirements. ? Carry out testing before handover to the users.

  • Test development objects and give feedback to the technical team. ? Conduct pilot for solution developed. ? Review and obtain signoff deliverables.
  • Manage deadlines for functional deliverables. ? Create data migration and cutover plan. ? Conduct workshops to get a buy in on recommendations.
  • Guide users in uploading data into the system. ? Support analysis of data issues and route for resolution. ? Create test cases based on the knowledge of the domain / product.
  • Conduct test workshops. ? Plan for and conduct system testing based on the scenarios using various testing tools as required.
  • Project Support & Functional Change Management. ? Configure / change configuration based on the ticket. ? Carry out testing before handing over to the users, test development objects and give feedback to the technical team.

  • Meet project SLAs, give ticket resolution feedback to the customer. ? Support creation of business case for an IT initiative.
  • Provide inputs for calculation of the project TCO and KPIs such as ROI. ? Provide input towards determination of project risks and recommendations on product and platform.
  • Understand stakeholders' pain points, business objectives and organization culture. ? Draft communication plan to be circulated to the various interest groups within the organization and get it reviewed from the supervisor.
  • Based on requirement study and gap analysis, analyze process / framework anomalies and deficiencies and make recommendations.
  • Redesign processes / framework based on recommendations. ? Keep track of timelines and deliverables with respect to the functional area.
  • Communicate with client and project team when necessary. ? Contribute towards driving functional change management in engagements as needed convince / guide the customer to move from an existing solution to a new solution.
  • Support organizational change management processes for respective work streams. Client Management / Relationship Management.
  • Manage client relationships from start to execution. ? Follow through on commitments, achieve timely resolution of issues.
  • Conduct initiatives to meet client expectations. ? Approach client proactively to better understand issues and needs. ?
  • Work to expand professional network in the client organization. ? Share business value of services to win engagement. People Management.

  • Create training courses and supporting artefacts on the training server such as demo, presentation. ? Configure the system for training.
  • Assist in selection of representative employee groups for training. ? Plan the training calendar. ? Conduct training with the help of academy.
  • Mentor consultants with respect to product and domain skills on projects ? Coordinate with the project / program manager in understanding how the employee can better contribute to the project, seek feedback and address concerns.
  • Organize team initiatives on a periodic basis. ? Provide guidance to new members in the team. Must Have Skills Apigee API Platform APIGEE Developer Portal Apigee COTS Products(BFS Ast&Wlth)
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