Senior Software Engineer/Wholesale IT
Hang Seng
Pune, Maharashtra, India, Asia Pacific
5d ago


The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.

As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.

If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.

We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer

Principal responsibilities

  • Providing full scope of the day to day Production Support service including resolution of the live incidents as well as post-resolution problem management activities.
  • To provide workarounds / resolutions with Active participation in crisis calls.
  • Technical expertise in finding root cause of major system problems - inputs based on business / operations requirements.
  • Participate and contribute in implementing automations / new production support concepts in the team.
  • Ensuring use of best practices are followed by complying with Group Compliance Policy.
  • Creating batch plans and supporting weekend releases, raising production change orders, support of the various testing activities related to the new implementations.
  • Be part of Reviewing, designing and re-engineering processes with new technologies to improve performance.
  • Requirements

  • Strong analytical skills / Troubleshooting / debugging C++ code, SQL, Unix and Stored Procedures. Hands-on experience on tools like App D / Splunk / Control-M / Ansible / JIRA.
  • Experience of high frequency change, specifically adoption, engineering and execution of automated CICD pipelines
  • Understanding of Unix and Shell scripting.
  • Experience in Agile / DevOps environment and in assisting in production support.
  • Good communication skills and be able to efficiently communicate in the production / crisis calls.
  • Understanding of customers' needs and delivering excellent customer service.
  • Experience in Payments domain and on Global PayPlus (GPP) would be added advantage.
  • Open to working in UK / US shift, weekends and to be on-call support after office hours on need basis (Rotational)
  • You’ll achieve more when you join HSBC.

    HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count.

    We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.

    We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc.

    We consider all applications based on merit and suitability to the role.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    Issued By HSBC Software Development Centre

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