Project Manager, AppleCare Business Process Reengineering (BPR)
Bengaluru, Karnataka, India
3d ago

Key Qualifications

  • At least 5 - 7 years of proven experience planning, managing, and successfully delivering large cross-functional systems projects
  • Experience establishing program structure for optimal return-on-investment, and coordinating and delegating cross-project initiatives
  • Experience with systems implementations and software development life cycles
  • Experience with global projects incorporating regional and country-specific details
  • Ability to navigate through ambiguity to clarify objectives and execution plans
  • Service, support, warranty contract, and / or supply chain experience preferred
  • Project management certification a plus
  • Description

    As a Business Process Reengineering Project Manager, plan, and lead multiple projects using AppleCare BPR’s methodologies for consistently high-quality results.

  • Host core team, leadership, and steering committee meetings, keeping core and management teams well-informed about project developments in a fast-paced environment;
  • lead geographically-dispersed, cross-functional teams, including collaborations with third-party partners; balance project scope, schedule, and budget constraints with business needs and expectations;
  • identify and engage all resources needed to mobilize projects; establish project roadmaps and schedules, keeping activities on track to major achievements.

    In addition, you will : - Manage project risk throughout the life of the project; identify, document, and drive resolution of project issues - Identify key decision recommendations and broker agreements with internal and external partners - Elicit requirements / user stories / use cases from business experts - Partner with technical teams to plan effective workshops for technical deliverables - Ensure business teams and partners are prepared for system and process changes, including training plans for knowledge transfer to sustaining teams - Facilitate capital planning for new projects and project scope changes, including business justifications and strategic road maps.

    Education & Experience

    Bachelors degree or equivalent experience. Apple is an Equal Opportunity Employer that is committed to inclusion and diversity.

    We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

    Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

    Please contact us to request accommodation.

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