ServiceNow Developer | Fortune 500 Supermarket Retail Company | 5-7 Years
Kumbalgodu, Karnataka 560074, India
2d ago

Role and Responsibilities :

  • Experience Implementing Configuration Management Database, Change Management, Incident Module, Service Portal, Service Catalog
  • Position Responsibilities include :
  • Advise project team on ServiceNow development Best-Practices Advice and assist in implementation.
  • Conduct Technical Analysis on the ServiceNow applications and modules and guide project team on use cases.
  • Understand functional requirements and advise process owner and project Team Members on ServiceNow Design.
  • Develop ServiceNow Design Documentation.
  • Develop Test Plans and Conduct Testing for ServiceNow releases.
  • Perform ServiceNow Application Configuration.
  • Experience and understanding of the Discovery tool and managing the Configuration Management Database.
  • Develop Custom Code for ServiceNow application modules.
  • Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, and menus.
  • Code and configure interfaces between ServiceNow and other systems.
  • Create and update Documentation for ServiceNow code and configurations.
  • Serve as ServiceNow Application Expert and educate Process Owners, and Project Team Members of functional capabilities.
  • Strong understanding of ITIL practices
  • Experience offering Application Support
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