Infrastructure Lead / Senior Infrastructure Lead - ( SME - Storage Technologies)
Eurofins Phrarma
Bengaluru / Bangalore, INDIA
5d ago
source : TimesJobs

Infrastructure Lead / Senior Infrastructure Lead - ( SME - Storage Technologies) Bengaluru, Karnataka, India Full-time Company Description About Eurofins Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.

From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services.

It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories.

Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2019, Eurofins generated total revenues of EUR 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years.

About Eurofins IT Solutions India Pvt Ltd Eurofins IT Solutions India Pvt Ltd (A CMMI Level 3 Company) is a 100 PERCENT full owned subsidiary of Eurofins.

This young captive centre located in Bangalore was established in 2012 to be the largest IT Solutions group within Eurofins to cater to all the internal IT business needs.

The primary focus of IT Solution group will be to develop the next generation LIMS (Lab Information Management system), Customer portals, Ecommerce solutions, ERP / CRM system & B2B platforms for various Eurofins Laboratories and businesses.

EITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that Our people are our assets and we ensure that all our staff are provided with great work environment, good benefits and challenging Global projects to enable a fulfilling career.

We are committed to provide enriching experience to our employees. Job Description POSITION TIITLE Infrastructure Lead / Senior Infrastructure Lead - ( SME - Storage Technologies) REPORTING TO Senior Manager IT REPORTING LOCATION Bangalore WORKING LOCATION Bangalore SUMMARY OF ROLE AND OBJECTIVES As part of an ongoing Global IT Transformation Program, Eurofins is currently setting up a Centre of Excellence (CoE).

This team will be formed by a group of Subject Matter Experts (SMEs) which will be responsible for the validation, optimization and the supporting the implementation of Group Standards.

SMEs will enable and coach the regional and local IT Support Teams to create a resilient and sustainable IT Landscape that is tailored to the demands of the business.

ROLE & OBJECTIVES A member of the CoE Team will act as the liaison between the Group architects and the regional and local IT teams, as well as the local business stakeholders.

  • Based on their knowledge the team will support different IT Units to create tailormade environments. Main Objectives are Validate and optimise new solutions from the Standard and Competencies Team;
  • Collaborate, consult, train and support different IT teams to implement the new Standards; Help the different IT Teams to cover major incidents;
  • Operate infra related Services for Group Solutions. Assignments Validate (verify) installations and setups develop by Standard & Competencies Team;
  • Operation and installation of Enterprise-level Infrastructure and IT Services, providing services such as storage Services for global initiatives.

  • Ensure to follow those through to implementation in collaboration with project and support teams; Identify opportunities to innovate, extend and enhance service delivery everywhere possible;
  • ITIL approach to resolve technical problems. Troubleshoot occurring issues, investigating root causes and supporting resolution of the issues found;
  • Serve as escalation point for all IT Teams to do support and troubleshooting, provides guidance and direction in resolution of escalated issues and / or complex production, application or system problems;
  • Perform daily system monitoring, verifying the integrity and availability of all involved infrastructure elements storage resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs;
  • Ensure that the performance, scalability, and security is maintained and optimized; Carry out routine configuration / installation and reconfiguration of hardware and third-party software utilities for managed systems remain within company operational policies;
  • Deliver quality documentation allowing for smooth day-to-day operations; Improve existing processes through sustainable solutions to recurring problems and enhancements to existing solutions or documentation by automation;
  • Contact to vendor technical support for Priority 1 incidents; Cooperate closely with the rest of IT Infrastructure & Operations, Architecture and Security teams;
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service and time records in a timely manner.

  • Specific Assignments Administer and implement NetApp FAS / AFF series and advanced concepts of Data OnTap Cluster Mode and 7-Mode;
  • Configure and troubleshoot SnapMirror, SnapVault; In-depth operate on CIFS and NFS shares, troubleshoot issues and manage the FC SAN and iSCSI Environment;
  • Manage the FC Environment, configure and manage the switches (e.g. Brocade); Optimize the capacity of the Storage Clusters and evaluate solutions, prepare decision papers;
  • Optimize the performance of the Storage Clusters; Assists in projects by mapping changes, improve and analyse changes, introduce plan to be decided upon;
  • Adhering to current regulatory requirements to include, but not limited to, GxP, HIPPA, GDPR. QUALIFICATIONS AND EXPERIENCE REQUIRED At least 10 years experiences in and hands on in complex IT Environments;
  • Wide knowledge about IT Services and their relations in complex Environments; Think outside the box; Capable to do very well analyses and reverse engineering.

  • Required Familiarity with actual storage technologies on premise (NetApp, Dell) and cloud-based (Azure, AWS) solutions. Deep understanding of backup and archive configurations;
  • Specialized in supporting hybrid storage environments; In-depth understanding of storage communication protocols and tweaking options;
  • Familiar with Storage security solutions to protect the data against attacks; Experience of using SIEM and use of SolarWinds monitoring tools;
  • Proven experience in incident management, service request management and problem solving; Ability to communicate effectively and build relationships to understand client requirements;
  • Ability to deliver against deadlines and agreed targets. Appreciated Scripting Terraform, Ansible. Personal Profile Good communication skills;
  • Good interpersonal relation skills; Eager to learn and continuously develop personal and technical capabilities. Qualifications Bachelor's degree or comparable education Certification ITIL Foundation V3 highly appreciated, but not mandatory Languages Fluent English

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