Preferred QualificationsThis position is for 24x7 Cloud Network Operations Team. You will be a member of the team responsible for network and security Incident/Change/Capacity/Quality management for supporting the Oracle Cloud Infrastructure - Classic (OCI-C) Network.Role and Experience- 2 to 7 years experience supporting network and network security technologies, especially Juniper Netscreen and SRX Firewalls, F5 Load balancers, Cisco (Nexus and Catalyst) and Juniper routers and switches and Mcafee proxy.- In depth knowledge of routing, switching, firewall, load balancer and DDoS mitigation. Experience in operations role which include monitoring, troubleshooting, proactive measurement for network and security environment capacity issues.- Ability to configure and Troubleshoot Switches (Cisco), Firewall (Juniper) and load balancer (F5 LTM). "Hands-on" networking experience in a global production environment.- Incident management covering and identifying actionable incidents using monitoring system. Resolving network issues with advance troubleshooting and coordination with onsite support teams and vendors.- Processing Network Change Management requests from server and apps/dba teams as per established change management policy.- Capability to work with other team members in outage calls, coordination with management and SMEs, provide RCA/CA.- Cisco and Juniper certifications desired. Additional Preferred.- Experience with complex ticketing and incident/request tracking systems.- Strong analytical problem solving skills.- Strong technical knowledge of client/server and Internet concepts and techniques.- Preference for individual having cloud experience with Internet routing and support.- Preference for individual with experience in scripting and network automation - Python, Puppet, Ansible.- Highly motivated and self-starter. Strong oral and written technical and interpersonal communication skills including sensitivity to user community and the importance of maintaining a positive vendor relationship.
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