Data Processing Specialist
2d ago
source : Shine

This role is essential in creating customer loyalty and efficient support. Data Processing Specialists are the first point of contact for all product support incoming requests.

The selected candidate will be responsible for providing assistance to the digital communications team to process and validate data, prepare data and distribution lists, test and broadcast email and SMS campaigns.

Key Areas of Responsibility

Timely response to data processing requests

Assist the digital communications team in preparing live campaigns for SMS and Newsletters

Serving as key role for data management

Prepare reports for customers

The candidate should possess a deep understanding of the digital marketing principles, have good cross- functional collaboration techniques, and be a great practitioner for an enhanced customer experience.

He / She should possess be able to effectively execute communication campaigns and manage, cultivate data and prepare analytics to derive key insights that influence marketing campaigns.

Develop and execute outbound email, SMS and other campaigns using web tools provided by the client.

Review data analysis, business KPIs, consumer insights and other relevant data to assist with decision making, planning and content optimization.

Freshers with degree in Computers or Marketing domain

Proficient in Microsoft Office applications - MS Excel, MS Word, Outlook

Basic HTML knowledge will be an added skill

Excellent verbal and written communication skills with the ability to effectively interact with cross functional teams

Demonstrated ability to quickly learn new systems and processes and put them into practical use

Strong active listening skills

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