Manager - Operations
CTI Education Group
Gurugram, Haryana, Indien
6d ago
source : JobLeads

Job Description - Manager - Operations (CREQ59183)

Job Description

Manager - Operations - ( CREQ59183 )

Preferred Skills :

  • Good analytical fault finding, diagnostics andtroubleshooting skills.
  • Good communicationskills, written and verbal.
  • A goodunderstanding of how ITSM tools should be used to support the incidentmanagement process activities.
  • Confidentinterpersonal, influencing skills, interacting appropriately with users of manytechnical skill levels
  • Able to deal withpressured situations in a calm and methodical manner
  • An organized andmethodical approach to problem-solving through attention to detail and a provenability to build relationships with internal and external, technical andnontechnical stakeholders.
  • A fast learnerwith an ability to understand complex technology solutions and communicate theimpact of incidents in both IT and business terms.
  • A hands-onindividual who is not afraid to roll up their sleeves and get into the detailwith good analytical skills and a commitment to quality standards.
  • Good serviceattitude the ability to develop and build lasting customer relationships.
  • Effective timemanagement skills aware of pending deadlines and able to articulate what needsto be done to achieve those .
  • About Virtusa

    Teamwork, qualityof life, professional and personal development : values that Virtusa is proud toembody. When you join us, you join a team of 21,000 people globally that caresabout your growth one that seeks to provide you with exciting projects,opportunities and work with state of the art technologies throughout yourcareer with us.

    Greatminds, great potential : it all comes together at Virtusa. We valuecollaboration and the team environment of our company, and seek to providegreat minds with a dynamic place to nurture new ideas and foster excellence.

    Virtusawas founded on principles of equal opportunity for all, and so does notdiscriminate on the basis of race, religion, color, sex, gender identity,sexual orientation, age, non-disqualifying physical or mental disability,national origin, veteran status or any other basis covered by appropriate law.

    All employment is decided on the basis of qualifications, merit, and businessneed.

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