Position Type : Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Business Administration
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.
Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
In today’s highly competitive retirement market, firms must not only deliver superior customer value, but cater to challenging customer requirements and solve complex problems efficiently.
Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.
What you will be doing
The Business Analyst is responsible for defining (and / or redefining) business needs for new and / or enhanced products, services or optimized business processes.
The Business Analyst is an active participant in all phases of the project lifecycle and will be required to work closely with a variety of internal and external business partners to ensure that all business requirements are understood, documented and met.
The BA generally works on projects of medium to high complexity.
Works with team to ensure that project tasks are appropriately assigned and completed in a timely fashion. Escalate problems and pertinent issues to manager or project manager as appropriate.
This position interacts directly with FIS clients to assist them in the articulation of their business needs so that FIS can respond appropriately to the work order in hand.
The Business Analyst must work to understand the client’s business, processes, and goals to offer accurate, valuable analysis and recommendations.
Involves in gathering requirements using interviews, document analysis, requirements workshops, surveys, on-site visits, business process descriptions, use cases, scenarios, business analysis, task, workflow analysis or other tools applicable to the situation
Involves in the analysis of information provided by a large number of sources.
Decompose high-level information into details, abstract up from low-level information to a general understanding of requirements, assess the current capabilities of the enterprise and identify gaps which prevent it from meeting business needs, Identify where change is required to achieve objectives, and document gaps and solution opportunities.
Specify detailed requirements according to standard templates, using natural language. Write business requirements that are clear, concise, accurate and at the appropriate level of detail to ensure understanding by the business stakeholder team.
Document and maintain requirements by performing requirements analysis and verification.
Perform needs analysis activities, such as data-gathering, documentation, validation, and presentation
Ability to determine and document gap analysis under the direction of the Project Manager. Assess the current capabilities of the enterprise and identify gaps which prevent it from meeting business needs.
Identify where change is required to achieve objectives, and Document gaps and solution opportunities.
Brainstorm with team members in defining and documenting use cases and test conditions
Document and maintain functional and non-functional requirements. Document and maintain transitional requirements when applicable, capture and describe the capabilities, both behavior and operational, the chosen solution must manage and perform within the functional requirements documentation.
Responds appropriately and quickly to client requests, and escalates issues clearly and immediately
What you bring?
Minimum Position Qualifications
Must be self-directed, organized, detail-oriented, and be able to meet tight deadlines
Demonstrate problem-solving skills
Excellent oral and written communication skills
Demonstrates professionalism and responsiveness at all times on the job
Outstanding interpersonal skills and an ability to work with all personality types to overcome obstacles and keep on schedule
Advanced MS Word, Excel, PowerPoint, and Visio
Education and Work Experience
3 years of experience working with OmniPlus in a transaction processing, business analyst, technical analyst, QA, or Business Analyst role
Bachelor’s degree in a business- or IT-related discipline
Knowledge of FIS products and offerings
Demonstrated ability to analyze complex situations and learn new processes and technologies quickly
Previous experience in the Financial Services Industry, specifically as related to defined contribution and define benefits administration
Work on site at clients' location, may require up to 100% travel
What we offer you
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities FIS is your final career step!
A competitive salary and benefits
A variety of career development tools, resources, and opportunities.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
For specific information on how FIS protects personal information online, please see the Online Privacy Notice.