Sr Product Analysis and Design Specialist
Act as a liaison between business and technology groups to facilitate communication both ways
Conduct stakeholder interviews to gather business requirements
Write complete business requirements and facilitate sign-off
Produce detailed functional requirement specifications using different modelling techniques including use cases, swim lanes, workflow diagrams, screen mock-up’s, etc.
Work with system architects to ensure system design meets business requirements
Present high level system architecture to business stakeholders as it relates to business requirements
Communicate requirements and updates to the same to the relevant stakeholder group
Project Management and reporting to convey project status, plans, capacity, resourcing, risk and delivery timelines
Coordinate and participate in User Acceptance Testing
Support tracking of bugs / enhancements / features as part of the change management process
Ensure consistency of specifications across sub-systems
Conduct gap analysis and downstream impact
Write, revise, and edit client education, user, administrative, and support materials (user guides, quick reference guides, FAQs, training materials, online help)
Conduct user training workshops as required
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