As an IT system Administration with 3-4 years of experience, you will be responsible for ensuring that corporate hardware and software work efficiently, without disruption, and are up-to-day.
You will analyze, review, and develop scripts to automate andimprove the IT operation task.You will be the escalation support staff and user to resolve the complex issues in a timely manner.
You will be a self-starter, quicklearn, and become an expert in Qualys’ ITenvironment. You are a team player, a collaborator, and a resolver of complex issues.
Hands-on experience on designing and developing the automation scripts through Python, Shell, PowerShell scripting
Hands-on experience in Cloud services administration like Azure AD services
Hands-on experience in API integration and building a custom solution
Experience in IT provisioning tools like v-Realize, SCCM is an added advantage.
Experience IT architect and implementing solutions for IT Operations
Experience in IT operations and application support
Maintain up-to-date hardware and software infrastructure (firmware, bios, operating system)
Review, design and develop automation script
Provide escalation support and resolution to the helpdesk
Manage and administer FreshService and Jamf application
Maintain expertise knowledge in Qualys IToperating environment with continuous improvement ontechnology.
3-4 years of experience in project handling and Powershell scripting
Extensive knowledge of ITIL processes
Strong understanding of interrelationships between the various infrastructure layers O / S, Application, Network, NAS, SAN
Working with a wide variety of platforms and application stacks
Handle complex issues and problem management.
Project delivery & service change management.
Excellent communication skills.
Must be able to develop end-to-end automation solutions.
Hands-on experience in gathering requirements, providing solutions to the requirements.