Salesforce Manager
Capgemini
Pune
3d ago
source : Shine

1 Hands on Salesforce APEX and other supporting areas in the CRM platform

2 Provides expertise in effective operations of Salesforce including a Proactive recommendations on keeping lights on for production on platform b Understanding of managing and maintaining the integrity of data on platform c System configurations for effective process maintenance

3 Communication ability is a must this means being eloquent being client ready and also being able to anticipate or connect the dots associated with the asks

4 Versed in performing platform analysis to effectively understand and address system issues

5 Prior experience in being a client confidant to work with Salesforce on issues enhancement and upgrades

6 Prior experience in managing direction and support to other developers and ability to work with team based out of off shore locations especially in India

7 Extensive knowledge of SF Sales and Service cloud and related topics objects Account Case Contact Opportunity Tasks Events etc.

8 Hands on SF admin experience

9 Familiar with SF integrations whether it may be through installed package or through API Minimum Experience

10 5 to 7 years in SF application with a production support mentality

11 Hands on developer in SF 3 General business knowledge on how SF fits with other applications

12 Highly self-driven in other words doesn t t need to be pushed reminded to act on things should be able to do this on their own

13 Excellent expert knowledge of SF platform

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