Analysis & Design of OFSAA based solutions to address complex business issues across both active and prospective customers
Interface with our prospects and customers to understand their business and technical requirements, their expectations and plans and assess the feasibility and technical fit for Oracle solutions.
During the land phase of the customer lifecycle, articulate and discuss the full portfolio of OFSAA and where relevant related Oracle suites capabilities and underlying architecture.
Partner with our sales to provide support for pre / post sales activities, such as product demonstrations, webinars and / or presentations, solution designs, proofs of concept, total cost of ownership, guidance during implementations etc.
Interface with the Product management and related other business unit for new releases of the products, OFSAA Roadmap and proper directions of the existing and prospect customers.
Provide guidance on product direction, feature usefulness, and customer applicability in conjunction with the OFSAA Architect from the technical and functional consulting practices.
Collaborate with Oracle account team in managing relationships from account plans through to customer becoming a reference in the role of an industry solution expert and as a trusted advisor
Engage with key customer executives to provide inputs and targeted assistance in select projects to ensure customer success.
Guide uses to prepare test scenarios during the projects in order to achieve well-tested project outcomes.