Senior Program Manager - Localization
Amazon
Bengaluru, Karnataka, IND
4d ago

Amazon India Vernacular team is responsible to bring Amazon India’s shopping experience in multiple regional languages. We launched Hindi as first regional language in 2018 and will add more regional languages in 2020 and beyond.

To achieve this vision, we are looking for a seasoned program manager to drive multi-lingual localization projects.

To be successful in this position, you will be comfortable managing large scale projects often with tight deadlines, managing different priorities and handling a variety of stakeholders, including language service providers, in-house linguists, and internal stakeholders.

You have a proactive and inclusive approach to problem solving and risk management. You are comfortable working in a diverse group and contributing to an inclusive culture.

You use sound business judgment to make quick decisions under pressure in ambiguous circumstances, and bring project teams with you on the journey.

You have deep expertise in Localization, including translation aiding & automation tools and machine translation, language quality assessments and localization vendor management.

Our team culture is goal-oriented, collaborative and driven to achieve results while still having fun. We seek an individual who is motivated by a fast-paced and highly entrepreneurial environment.

Roles & Responsibilities

  • Liaise with external and internal language service providers to establish localization project milestones
  • Prioritize competing projects across multiple highly-dynamic product lines
  • Establish the localization strategy, optimization goals
  • Effectively communicate project status and localization data to internal and external stakeholders
  • Represent global localization and internationalization perspective during project planning and decision-making
  • Identify and implement strategies to improve processes or efficiency where needed
  • Manage a team of in-house linguists across multiple languages
  • Program manage end-to-end readiness for a new language launch
  • Report on performance results, optimize for improving productivity
  • Identify opportunities for automation, and scale winning experiences
  • Master’s degree in Computational Linguistics or Translation Studies
  • PMP or PRINCE certification
  • Background in Operational Excellence or Lean
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