Executive - Customer Care - BPO (0-1 yrs) Telangana/Madhapur (After-Sales / Customer Service)
Aadvi Tech Solutions
Madhapur, India
2d ago
source : iimjobs.com

Job Summary :

  • Able to work night shifts,ready to Re Locate
  • Listen to customers questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Strong phone contact handling skills and active listening.
  • Ability to interpret data, perform analysis and suggest solutions for smooth functionality.
  • Managing customer escalations and complaints.
  • Support and cooperation with other service desks across the process.
  • Job Summary :

    Hiring Process : Face to Face Interview

    Who can apply : Freshers

    Salary : 10,000.00 to - 14,000.00 / month

    ref : updazz.com)

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