Director / Associate Director - UX Design
2d ago

About PhonePe

PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments.

PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with.

In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform.

PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others.

PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc.

directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally.


At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do.

We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one.

Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

We are Design at PhonePe

We are a group of enthusiastic makers who are determined to create a dent in the Fintech Universe. We are comprised of dreamers, artists, designers, writers, inventors and communication experts who are always keenly looking towards building new and innovative products and experiences.

We want to make financial services and personal finance as intuitive and inclusive as possible. At the same time, we want to inspire, provoke and motivate Indian consumers and businesses to embrace digital payments into their lives.

This will enable the Indian consumers meet their financial goals and help merchants grow their business more easily. It is our unflinching belief that user focus is what will help us build great products. With great experiences.

We are looking for

Someone who is an empathetic design leader. If you are someone who is as passionate about building teams as much as you are passionate about building products, we are looking for you.

If you are someone who is as informed by outstanding intuition as much as you are by raw data and user insights, we are looking for you.

If you like guiding careers as much as enjoy working on product roadmaps, we are looking for you.

As a UX leader, you will

influence design, technology and business to create robust products that will define how India interacts with digital finance.

You’ll collaborate with leaders from Engineering and Product Management teams to create innovative experiences across all of PhonePe’s products, leveraging your passion for the art, craft, and science of design.

As a design leader, you will

Display leadership, provide direction, and mentor a team of Product Designers, Researchers and Visual Designers

Lead creative and holistic thinking across diverse products, platforms, and devices.

Deliver a UX strategy in accordance with a Product Vision, in a planned, evolutionary and iterative fashion.

Build strong relationships with leaders inside and outside their core product and technology teams to efficiently implement user experiences that are cohesive, inclusive, and well-informed.

Champion PhonePe’s Values and Design Principles across the organisation.

Be responsible for and effectively advocate for users in a fast-paced startup environment, conveying design leadership that builds a shared understanding of the sweet spot that is an intersection between design, business, and engineering.

As a design leader, you must have

Proven skills designing and developing simple to complex products. Experience in designing large-scale products in the consumer or Fintech space will be a huge advantage.

Proven track record building and managing high-performing design teams

Experience working with cross-functional teams and stakeholder management.

A BDes or an MDes in design is ideal, however for the right candidate, this is not a constraint.

10+ years of design experience with at least 3+ years in leading teams

Excellent verbal and written communication skills with the ability to communicate design and articulate decisions clearly and concisely to a variety of audiences

Past experience with startups and fast paced environments is an added advantage

PhonePe Full Time Employee Benefits

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
  • Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy
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