Role Purpose :
Technology is rapidly changing, with customers wanting to interact more quickly and securely with their service providers.
For HSBC Technology, the ability to deliver innovative technology, rapidly, continuously and safely, is at the heart of delivering the simpler, faster, better banking experience that our customers and colleagues expect.
IT Infrastructure Delivery (ITID) encompasses approximately 6,000 colleagues spread across 45+ locations. The annual budget is over $1.
5 billion and our infrastructure and services support over 250,000 colleagues and 50+ million customers.ITID is part of the Technology organisation whose ambition is to be the world’s leading financial services technology team and are on a journey to transform accordingly.
With this level of transformation, we also need to be cognizant of the impact of all these changes on HOST and HSBC, ensuring that the right level of governance, controls and reporting is in place and managed appropriately.
The ITID PPM Project Managers lead and manage large scale complex global strategic change preojcts / programmes and business transformations with the business and delivery partners (circa $15m + budgets, matrixed teams, multiple business lines).
They act as a role model, leading as one global team, demonstrating active leadership and communication. As a senior leader they need to be able to operate at executive level, across regions and global businesses.
Project Managers are responsible for deploying the Business Transformation Frameworks within their project / programme and instilling excellent project / programme disciplines within their project / programme and across Global Change Delivery and the HSBC Group.
The role holder has end to end responsibility for all aspects of the project / programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management.
They are also responsible for effective handover of the project / programme into Business as Usual operations to support effective benefits realisation.
They work closely with their respective Portfolio Manager, the Global ITID PPM Practice team and their senior stakeholders to ensure alignment of their proejct / programme with the wider change portfolio and the Group Strategy, Values and Behaviours.
Project Managers will often play a people / team management role within the projects / programmes they work on. They may also have line management responsibility for a group of more junior resources within their resource pool (as related to their job family).
The specific purpose of this role is to establish and deliver (manage / direct / track) and report progress on a number group wide projects / programmes that will ensure that HSBC meets its obligations in respect of a number of key Intrastructure Delivery capabilities.
This role holder will establish and deliver projects / programmes within the ITID PPM Change the Bank (CtB) portfolios which could include but is not limited to : Service Sustaining portfolio (SSP), Transformation, ITID Corporate Real Estate portfolio.
As Project Manager in the ITID CtB programme, the role holder will provide direct oversight of the programme(s) / project(s)’, financial and outcome accountability, reporting to a Portfolio Manager within ITID.
In executing this role, the Project Manager will need to :
Knowledge & Experience / Qualifications (For the role not the role holder.Minimum requirements of the role.)