Join Us as We Make Possibilities Happen
If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software.
Now it’s your turn to serve the payment needs of organizations and people the world over.
As a Technical Support Analyst in Sao Paulo, Brazil , you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry!
This purpose of this ROLE is :
Ensures existing ACI customers receive a first-class delivery service in accordance with customer expectations and contractual agreements.
Primarily responsible for support for diagnosing, troubleshooting and debugging complex software integrations and network systems.
Reports design, reliability and maintenance problems or bugs to engineering / software engineering teams. Provides support to customer / users where the product is highly technical or sophisticated in nature.
Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
A Typical day at ACI for a Technical Support Analyst is :
Knowledge, Skills and Experience needed to succeed in this role :
You are a solid fit for this position if you also have :
Benefits : In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.
Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at .
ACI Worldwide is an AA / EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally