Technical Support Engineer (Voice Process)
Mitsogo Technologies Pvt Ltd.
Kakkanad, Kochi, In
33d ago
source : Infopark Kochi

Requirements :

  • Proven working experience of 6 months to 3 years in enterprise technical support, IT support or as a technical engineer for US / UK.
  • Any previous experience with customer support, CRM, Mobile applications, ITSM / ITIL Methodologies and cloud based infrastructure will be preferred.
  • Willing to work in EU / US Shifts
  • Basic knowledge of Unix / Linux systems, utilities and scripting
  • Strong leadership, time / account management and organizational skills
  • Excellent customer-facing skills
  • Excellent written and verbal communication skills
  • Apply
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