Senior Manager, Bases CS
Ormco Corporation
Delhi
8h ago
source : Shine

To develop and manage Nielsen BASES business and client relationships by designing, selling, executing, and presenting market research studies to meet clients research objectives.

Main Accountabilities :

Client Consulting

Trusted partner : Understand the client needs, deliver with excellence, make an impact

Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews

Attend client planning meetings and contribute by providing Nielsen insights and solutions to the client s business needs.

Communication with mid-level clients on more complex, broad ranging strategic issues.

Able to handle complex presentations, or presentations with more senior clients or tough audiences.

Crisis mngmt : Able to tackle some of the client communication, particularly with mid-level clients.

Taking full ownership of client account in terms of client relation as well as consulting / partnering with client through the project life cycle

Commercial Leadership

Be proactive at collecting client business questions, active listening to understand the question behind the question

Review proposal, Prepare proposal for unstandard design, new services .

Proactively follows-up with the client on proposals, designs, costs

Set up action plan, forecast and monitor regularly the revenue

Proactively present to the client / team new services

Reports and Presentations

Able to create internal training and to write up learning on client special projects

Ensure all presentations done by reports tell a clear story, provide insights and actionable recommendations

Project Management

Proactively indentify and address client issues and needs.

Delegates, Supervises all stages of project management and monitors performance

Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards

Thought Leadership- Integration

Strenghten category / client knowledge

Develops strategic understanding of industry trends, competition and opportunities of Nielsen

Lead corporate task forces

Make an impact for the team / client

Primary Qualities Required :

Knowledge of Microsoft Word, Excel, and PowerPoint

Knowledge of statistics, research techniques, and experimental procedures

Knowledge of marketing research

Knowledge of in-market data

Copyright 2017 The Nielsen Company. Confidential and proprietary. 3

Understanding of growth and brand strategy

Understanding the principles of forecasting / being able to defend a forecast

Strong Business English knowledge, both verbal and written (and local language if required)

Project management skills

Consultative selling

Opportunity identification and development

Managing a complex sales process

Negotiating

Demonstrates strong leadership and people management skills

Strong business- and financial acumen (including business environment and client)

Strong problem solving skills and analytically curious

Strategic planning and account management

High level communication skills

Consultative story telling

Experience :

University degree in Marketing, Economics or related field a must, preferred Postgraduate or MBA

6+ years experience in Marketing Research

Experience in team management (experience with matrix organization would be an asset) and strong leadership competencies

Knowledge and exposure to more than one market (worked preferably in the international arena / client side / agency side)

Strong analytical mind and excellent numerical skills

Very good knowledge on advanced analysis, methods, and tools

Good organisational skills, and strong people management skills

Very good interpersonal skills

Strong business acumen and financial knowledge

Awareness of the clients needs

Ability to travel.

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