Voice Process
Lead Training And Corporate Solutions
6d ago
source : IndianFresher
  • Voice processes can be either inbound or outbound In inbound processes you 39;ll be handling calls that customer or prospects make For example, a telecom company outsources its customer support, so in this you 39;
  • ll be handling calls from their customers on the telecom company 39;s behalf One other example would be that a prospect customer is calling to get more information about a product or service In outbound processes, calls are to be made in order to generate sales or may be to collect dues ... Education : 12th Class xii

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