Investment Banking Division- Client Services Operations -Analyst- BENGALURU
Goldman Sachs
Bengaluru, Karnataka, India
6d ago


Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world.

In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation.

For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.


We are looking for a professional who wants to use their skills and experience to help deliver on operations agenda while challenging themselves to further their career at Goldman Sachs.


Transaction Banking Operations is focused on building and delivering our brand new Transaction Banking businesses and supporting the suite of new Transaction Banking Services we are offering clients, whilst adapting to the rapidly changing payment landscape.

  • Our organization is the first line of defense for control and governance to protect both clients’ and the firm’s financial assets;
  • and to provide a differentiated, best- in-class client service. Transaction Banking Operations is a growing team with regional presence in Singapore, Bengaluru, London, New York and Dallas.

    All our offices work closely together as a single global team in support of our Transaction Banking business.

    We manage a wide range of complex processes, with members developing skills and competencies around client service (client on-boarding, first line client support), cash management (including : payment controls, bank account management, virtual account management, cash concentration, payment formatting / settlement, reconciliation and claims), transaction support (FX Payment, Escrow, Money Market and Term Deposits), regulatory requirements, industry trends and change management.


  • Be a part of a dynamic team within Transaction Banking Operations in support of new products being developed for the global business
  • Demonstrate ability in optimizing between excellent client excellence, strong risk management and operational efficiency
  • Use data and metrics to run day to day operations; act as a point person for day to day processing and risk management
  • Work alongside Transaction Banking and other key stakeholders such as Compliance, Legal, Engineering and Risk in the implementation of new deposit, lending and payment products and services
  • Support Operations & Technology in System & process improvements
  • Strong understanding of front-to-back processes from client onboarding, loan origination, implementation, servicing, account management, payments and reconciliations
  • Be a problem solver and hone your communication, technical and risk management skills by working in a global construct focused on speedy and superior client delivery

  • Bachelor’s degree with 1.5+ years of professional and relevant experience
  • Experience with working in Operations team for transaction banking / treasury services, payments and / or lending
  • Knowledge of international payment schemes, FX and liquidity products and / or loan origination and servicing
  • Able to work across multiple groups and geographies in a fast moving environment
  • Demonstrates a strong commercial and client focused mindset balanced with a clear risk management approach
  • Able to navigate issues and deal with complexity as products and services grow

  • Candidate must be proactive, enthusiastic and team oriented
  • Ability to remain composed under pressure
  • Ability to prioritize and make decisions in a fast-paced environment
  • Accuracy in work delivery
  • Strong client service orientation
  • Strong written and verbal communication skills
  • Adapt to new changes and new challenges
  • Well-developed organizational skills
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